Job: Population Health Manager

This posting has expired and is no longer available.

Job Description

  • Job Tracking ID: 512329-588328
  • Job Location: Escondido, CA
  • Job Level: Mid Career (2+ years)
  • Level of Education: BA/BS
  • Job Type: Full-Time/Regular
  • Date Updated: August 22, 2017
  • Years of Experience: 2 - 5 Years
  • Starting Date: ASAP

Job Description:

Summary: The Population Health Manager works to support the mission and vision of Neighborhood Healthcare by cultivating an environment that produces excellent patient-centered care and clinical services within a dynamic team setting.

To achieve these ends the Population Health Manager works to ensure smooth workflow for clinical staff, meet quality measures and productivity goals, and support staff development by demonstrating and living the company values: Compassion, Above & Beyond, Generosity, Integrity, and Teamwork.

The Population Health Manager’s job responsibilities and performance expectations generally fall into the following three categories: Staff Management and Development, Clinical Administration and Support, and Quality Management.

Staff Management and Development

The Population Health Manager nurtures employee growth and development by enabling employees to focus their efforts on direct patient care management. Example duties include, but aren’t limited to:

  • Conducts performance evaluations, coaching, mentoring and staff development as well as managing conflict and providing feedback in a timely manner.
  • Supports interdepartmental and role communication through department rounds, emails and meetings.
  • Works to create a culture of teamwork, engagement and patient-centered care.
  • Provides sufficient coverage for clinic operations including: staff scheduling, timecards, PTO requests, interviewing and selecting staff.

Clinic Administration and Support

The Population Health Manager promotes workflow efficiency and improves day to day clinic operations. Example duties include, but aren’t limited to:

  • Identify and address critical issues impacting clinic workflow that involve Patient Care Coordinators and HEDIS Specialists
  • Collaborates with Site Managers and Clinical Service Supervisors to support population health and HEDIS metrics.
  • Oversee Quality department staff trainings and periodically review data entered into electronic health records for compliance.

Quality Management

  • Monitors clinical quality metrics for opportunities and improvements to align with the company’s strategic goals.
  • Collects, organizes, and shares data with appropriate staff for continual quality improvement of HEDIS and clinical measures.
  • Performs data analysis to understand current and future needs, and to support workflow troubleshooting and effectiveness.
  • Monitors the Patient Care Coordinator and HEDIS Specialist efforts by using NHC’s registry and eCW.

Experience and Skills:

Qualifications

  • Knowledge: Familiar with clinical workflows. Proficient in an electronic health records system. Knowledge of various payer sources and HEDIS preferred.
  • Skills: Excellent time management, organizational, problem solving and communication skills. Use of sound leadership and emotional intelligence practices. Able to analyze data for performance metrics.
  • Ability to: Work under pressure and be flexible with changing site needs. Can work with people of all social and ethnic backgrounds and maintain confidentiality. Ability to work independently and as part of a team. Able to train and manage staff in a collaborative manner.
    Education: A Bachelor’s Degree or 4 years of equivalent experience.
  • Experience: A minimum of two years supervisory experience in a healthcare setting. One year of quality improvement experience preferred.

Locations

Date Clinic
425 N. Date Street
Escondido, CA 92025
Date Dental Clinic
425 North Date Street
Escondido, CA 92025
El Cajon
855 E. Madison Ave.
El Cajon, CA 92020
Elm Clinic
460 N. Elm St.
Escondido, CA 92025
Grand Clinic
1001 E. Grand Ave
Escondido, CA 92025
Hemet, CA
-
Hemet, CA 92544
Ivy
401 E. Valley Pkwy.
Escondido, CA 92025
Lakeside Clinic
10039 Vine St.
Lakeside, CA 92040
MHS
Misson Avenue
Escondido, CA 92025
Palomar Medical Center - Hospitalist
425 N. Date
Escondido, CA 92025
Pauma Valley Clinic
16650 Highway 76, PO Box 655
Pauma Valley, CA 92061
Pediatrics & Prenatal Clinic
426 N Date St.
Escondido, CA 92025
Sun City
26926-B Cherry Hills Blvd.
Menifee, CA 92584
Temecula
41715 Winchester Rd., Suite 106
Temecula, CA 92590
Valley Parkway Clinic
728 East Valley Parkway
Escondido, CA 92025
Not Specified
-
Not Specified, NS 99997
Date Clinic
Date Dental Clinic
El Cajon
Elm Clinic
Grand Clinic
Hemet, CA
Ivy
Lakeside Clinic
MHS
Palomar Medical Center - Hospitalist
Pauma Valley Clinic
Pediatrics & Prenatal Clinic
Sun City
Temecula
Valley Parkway Clinic
Not Specified

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