Job: Medical Clinic Back Office Supervisor FT (Elm Site)

This posting has expired and is no longer available.

Job Description

  • Job Tracking ID: 512329-590098
  • Job Location: Escondido, CA
  • Job Level: Any
  • Level of Education: High School/GED
  • Job Type: Full-Time/Regular
  • Date Updated: September 06, 2017
  • Years of Experience: Any
  • Starting Date: ASAP

Job Description:

Role Overview & Purpose: The Clinical Services Supervisor (CSS) works to support the mission and vision of Neighborhood Healthcare by cultivating an environment that produces excellent patient-centered care and clinical services within a dynamic team setting.
To achieve these ends the Clinical Services Supervisor works to ensure smooth workflow for clinical staff, meet quality measures and productivity goals, and support staff development by demonstrating and living the company values: Compassion, Above & Beyond, Generosity, Integrity, Teamwork.
The Clinical Services Supervisor’s job responsibilities and performance expectations generally fall into the following three categories: Staff Management and Development, Clinical Administration, and Operations Management.

Staff Management & Development:

The Clinical Services Supervisor nurtures employee growth and development by enabling employees to focus their efforts on direct patient care management. Example duties include, but aren’t limited to:


*Coaching, mentoring and staff development as well as managing conflict and providing feedback in a timely manner.
*Supports interdepartmental and role communication through department rounds, emails and meetings.
*Works to create a culture of teamwork, engagement and patient-centered care.
*Provides sufficient coverage for clinic operations including: staff scheduling, timecards, PTO requests, interviewing and selecting staff.

Clinic Administration & Support:

The Clinical Services Supervisor promotes workflow efficiency and improves day to day clinic operations. Example duties include, but aren’t limited to:

*Identify critical issues impacting clinic workflow efficiency and implement changes as needed.
*Address patient concerns as they arise.
*Oversee clinical staff trainings and periodically review data entered into electronic health records for compliance.

The Clinical Services Supervisor connects clinical measures to operational goals. Example duties include, but aren’t limited to:


*Monitors operational and clinical metrics for opportunities and improvements to align with the company’s strategic goals.
*Collects, organizes, and shares data with appropriate staff for continual quality improvement of operations.
*Performs data analysis to understand current and future needs, and to support workflow troubleshooting and effectiveness.

Experience and Skills:

Minimum Qualifications:

* KNOWLEDGE: Familiar with clinical workflows. Proficient in an electronic health records system.
* SKILLS: Excellent time management, organizational, problem solving and communication skills. Use of sound leadership and emotional
intelligence practices. Able to analyze data for performance metrics.
* ABILITY TO: Ability to work under pressure and be flexible with changing site needs. Can work with people of all social and ethnic backgrounds
and maintain confidentiality. Able to train and manage staff in a collaborative manner.

Education & Experience:


* Associate's degree or two years equivalent experience. Two years supervisory experience required or one year Lead or Trainer experience
and successful completion of Project LEAP. Two years supervisory experience in a healthcare setting strongly preferred.

Locations

Date Clinic
425 N. Date Street
Escondido, CA 92025
Date Dental Clinic
425 North Date Street
Escondido, CA 92025
El Cajon
855 E. Madison Ave.
El Cajon, CA 92020
Elm Clinic
460 N. Elm St.
Escondido, CA 92025
Grand Clinic
1001 E. Grand Ave
Escondido, CA 92025
Hemet, CA
-
Hemet, CA 92544
Ivy
401 E. Valley Pkwy.
Escondido, CA 92025
Lakeside Clinic
10039 Vine St.
Lakeside, CA 92040
MHS
Misson Avenue
Escondido, CA 92025
Palomar Medical Center - Hospitalist
425 N. Date
Escondido, CA 92025
Pauma Valley Clinic
16650 Highway 76, PO Box 655
Pauma Valley, CA 92061
Pediatrics & Prenatal Clinic
426 N Date St.
Escondido, CA 92025
Sun City
26926-B Cherry Hills Blvd.
Menifee, CA 92584
Temecula
41715 Winchester Rd., Suite 106
Temecula, CA 92590
Valley Parkway Clinic
728 East Valley Parkway
Escondido, CA 92025
Not Specified
-
Not Specified, NS 99997
Date Clinic
Date Dental Clinic
El Cajon
Elm Clinic
Grand Clinic
Hemet, CA
Ivy
Lakeside Clinic
MHS
Palomar Medical Center - Hospitalist
Pauma Valley Clinic
Pediatrics & Prenatal Clinic
Sun City
Temecula
Valley Parkway Clinic
Not Specified

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